How will I receive my completed work?
Customers will receive their work via email; It will be in MS Word format.

What about your Return Policy?
We do not offer refunds expect where plagiarism has been proven by the client. However, we will provide the revision free of charge and as many times as it is necessary for the customers’ complete satisfaction.

What are the payment options?
MPESA, AIRTEL MONEY, PAYPAL, MONEYBOOKERS, ALERTPAY (payza) and BANK TRANSFER

What about the specific sources?
If the sources you require are not accessible to our writers (neither on-line nor in public libraries), you will have to send the specific sources via electronic mail.

In case you do not mention any specific sources, the right to choose the sources for a paper is granted to our writers. If you would like our writers to use the specific sources, you have to mention them in details field of the order form.

Who are employed by your company to write the papers?
We employ eligible and competent professionals to write the papers. A vast number of our writers hold a Bachelor's Degree in different disciplines; some of our writers obtained a Master's in diverse disciplines.

We will assign a writer who will be able to research and are well-informed to your given specifications. Our writers follow a strict writing procedure that will guarantee you a paper with the best qualities.All our writers have attained various achievements in various industries including academics.

What if I am not satisfied with the work?
We are determined on giving supreme customer satisfaction and customer service. We are proud that the majority of our customers order custom papers from us more than once.  

To this reason if you are not completely satisfied with the custom paper you receive, we will provide the revision in the shortest possible time and FREE of charge. Your report may be revised twice for your complete satisfaction.

What is your delivery policy?
We understand your concerns when speaking about the delivery policy. This is why we always deliver the completed orders exactly on or before the specified deadlines.  We are strict when it comes to the urgency of our papers.

What is your privacy policy? 
The client's information stays confidential. We do not disclose, share, distribute nor sell any of your information.